Privacy Policy

Last updated: December 2024

1. Information We Collect

OffScrimpi collects information you provide directly to us, such as when you contact us through our website, request services, or communicate with us.

Personal Information

  • Name and contact information (email, phone number, address)
  • Service requests and maintenance history
  • Communication records and preferences
  • Payment information (processed securely through third-party providers)

Technical Information

  • IP address and browser information
  • Website usage data and analytics
  • Cookie and tracking technology data

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our sewing machine maintenance services
  • Communicate with you about your service requests
  • Send you updates, newsletters, and promotional materials (with your consent)
  • Process payments and manage billing
  • Comply with legal obligations and protect our rights
  • Analyze website usage to improve user experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through our cookie consent banner or your browser settings. For detailed information, please see our Cookie Policy.

6. Your Rights

Under applicable privacy laws, you may have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: (416) 555-0147
  • Address: 2847 Dundas Street West, Toronto, ON M6P 1Y6