Terms of Service

1. Acceptance of Terms

By accessing and using OffScrimpi's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

OffScrimpi provides professional sewing machine maintenance services including:

• Machine lubrication and cleaning
• Precision adjustment and calibration
• Repair and parts replacement
• Consultation and technical support

3. Service Agreement

3.1 Quotes and Estimates

All quotes are estimates based on initial assessment. Final costs may vary depending on the actual work required and parts needed.

3.2 Service Scheduling

Services are scheduled by appointment. We will make reasonable efforts to meet scheduled times but cannot guarantee exact timing due to the nature of maintenance work.

3.3 Payment Terms

Payment is due upon completion of services unless other arrangements have been made in writing. We accept cash, check, and major credit cards.

4. Warranties and Disclaimers

4.1 Service Warranty

We warrant our workmanship for 90 days from the date of service completion. This warranty covers defects in our work but does not cover normal wear, misuse, or damage from other causes.

4.2 Equipment Handling

While we take utmost care in handling your equipment, we are not responsible for pre-existing damage or issues not related to our service work.

4.3 Limitation of Liability

Our liability is limited to the cost of the services provided. We shall not be liable for any indirect, incidental, or consequential damages.

5. Customer Responsibilities

• Provide accurate information about machine condition and history
• Ensure machines are clean and accessible for service
• Report any issues with our service within the warranty period
• Make timely payment for services rendered

6. Cancellation and Rescheduling

Service appointments may be cancelled or rescheduled with at least 24 hours notice. Late cancellations may be subject to a service call fee.

7. Parts and Materials

We use quality replacement parts and materials. Original manufacturer parts are used when available and requested. Generic or compatible parts may be used when appropriate and cost-effective.

8. Privacy and Confidentiality

We respect your privacy and maintain confidentiality of your business information. Please see our Privacy Policy for details on how we handle personal information.

9. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through good faith negotiation. If necessary, disputes will be handled under the laws of Ontario, Canada.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

11. Contact Information

For questions about these Terms of Service, please contact us:

• Email: [email protected]
• Phone: (416) 555-0147
• Address: 2847 Dundas Street West, Toronto, ON M6P 1Y6